Job Description

Levy Sector

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 


About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 



  • Accounts Receivable Management
    • Work with suites sales coordinator to refund and process suites credit card payments
    • Accounts receivable invoice creation for group sales, suites, and client-related billing
    • Create and process invoice adjustments when necessary
    • Weekly payment applications
    • Reporting and client management with an aging balance
  • Credit Card receipts, ACH payments, and Wire receipts management and reporting
  • Guest Refund Request Management
    • Process concessions refund requests in timely manner
    • Communicate directly with guests to resolve transaction-related issues
    • Display a high level of hospitality to ensure positive guest experience
  • Ad Hoc Financial Reporting
    • Support Finance team with month end close process
    • Assist in preparation of reporting deliverables


  • Thoroughly and accurately uses applicable Levy systems (MyResults, Quest, Levy Web Reporting, Reserve, FreedomPay, Cayan, RetailPro)
  • Executes required accounts receivable and guest services tasks in a timely and accurate manner
  • Ensures required department reports are completed and information is compiled at month end closing
  • Assures the complete billing for client services and receipt of payments is in accordance with Levy Core Signature guidelines


  • Exceptional interpersonal communication skills
    • This role is client, guest, and internal facing
  • English reading, writing, math and computer skills required
  • Strong Microsoft Excel skills required
  • Experience working with PDFs, Adobe Acrobat preferred
  • Self-starter: has the ability to take ownership in responsibilities and tasks in congruence with personal style and department expectations
  • Excellent organizational skills and ability to effectively handle multiple projects simultaneously to completion
  • Performs with a high level of accuracy, thoroughness and effectiveness
  • Must be flexible with schedule and able to work shifts that vary during the baseball season

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


Curious about Life at Levy? Check it out: Levy Culture


Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Application Instructions

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