Job Description

Crothall Healthcare

Salary:  80-100k

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at

Job Summary

The Director of EquipREADY Services I provides leadership for our comprehensive EquipREADY service program for assigned hospital account(s) with focus on optimizing equipment sanitation, disinfection, and distribution. To supervise the work of EquipREADY technicians, and assigned personnel, whether Crothall employee or contracted vendor. Ability to work with, train and supervise others. The Director of EquipREADY Services I functions in a team-based work environment and focuses on the achievement of team-based requirements and goals.


The essential functions of the job include but are not limited to the following:

Customer Relations
* Respond expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
* Organize and/or provide in-service educational programs on the cleaning and disinfection of equipment.
* Individual will maintain good personal relationships with fellow workers, nursing and medical staff, vendors, manufacturers, and the general public.
* Individual is expected to display effective customer service in accordance with annual satisfaction survey protocol.

Operation Excellence
* Strong work ethic and ability to work as a member of a team.
* Demonstrate and reflect a commitment to the mission and values of the company.
* Review Par levels and make recommendations to department staff concerning improvements.
* Supervise and instruct EquipREADY personnel in the safe use, testing, disinfection of all types of clinical equipment technologies and systems that are in scope to the contract.
* Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
* Planning, organizing, and directing the growth, effectivenesseffectiveness, and financial performance of the client contract in accordance with company policies and procedures.
* Manage the equipment database (CMMS) and be able to generate utilization, par level and customer request reports.
* Maintain an orderly and functional working environment and follow the 5S cleaning methodology.
* Has flexibility to work augmented shifts based on the unit’s needs to meet with client’s contractual requirements.
* Prepare, present, and explain the equipment database (CMMS) reports to management as required.
* Ensure ATP testing is performed per facility protocol established; Manage and report scheduled ATP testing results.
* When required, represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications.
* Establish and administer daily shift schedule; assume on-call responsibilities as necessary.



Associates degree in healthcare management discipline, or military training preferred.
An equivalent combination of education and experience can be substituted.
Certification(s) preferred i.e. CHTM, A+, etc.


Minimum of seven (7) years working in a healthcare environment with shift management.
Leadership ability required.
Experience in supervision of on-site hospital technicians preferred.

Apply to Crothall today!

Crothall is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Crothall maintains a drug-free workplace.

Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 1183099

Crothall Healthcare 



Application Instructions

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