DIRECTOR OF BUSINESS DEVELOPMENT- COMPASS ONE HEALTHCARE- MID-ATLANTIC
Job Description
Position Title: DIRECTOR OF BUSINESS DEVELOPMENT- COMPASS ONE HEALTHCARE- MID-ATLANTIC
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
Job Summary
Compass One Healthcare is looking for an experienced and driven Director of Business Development (DBD) to lead company growth in the Mid-Atlantic region. This high-profile role requires a candidate who can demonstrate sustained career success with strategic agility and a drive for results. The DBD will focus on identifying and securing new business opportunities in the competitive healthcare market, particularly in Food and Support Services. Reporting to the Sales Vice President, the DBD will collaborate with Operations, Finance, fellow DBDs, and the Sales Support team to drive profitable market expansion.
The role involves developing a robust sales pipeline, managing territory, building strong relationships with key decision-makers, and delivering compelling proposals and presentations. Success in this position means ensuring the continued growth and profitability of Compass One Healthcare while aligning with the company’s operational and strategic goals. The DBD will cover multiple states, collaborating closely with Senior leaders and Support Staff to align business development activities with organizational objectives, ultimately growing the company's presence in healthcare facilities and establishing it as a trusted partner for Food and Support Services across the Mid-Atlantic.
What We Offer:
- The opportunity to join a market-leading team in healthcare, hospitality, and support services.
- Significant six-figure earning potential, including a competitive base salary and an attractive commission structure.
- A comprehensive benefits package, which includes healthcare coverage, retirement savings options, and other essential benefits.
- A company-provided vehicle and expense account to facilitate your business development efforts.
- Paid vacation to ensure work-life balance.
- In recognition of high achievers, an annual all-expenses-paid Sales Excellence trip, with a guest included.
- Continuous learning opportunities, along with initiative-taking career development and clear paths for advancement within the organization.
- Exceptional career growth opportunities, provided through internal mobility and formalized development programs.
Key Responsibilities:
- Lead and optimize sales plans to achieve in-year results and drive industry-leading year-over-year performance improvements for new contract commitments.
- Develop and implement a comprehensive business development plan for the assigned territory.
- Drive C-suite level access through effective territory management.
- Build a strong multiyear pipeline through high-volume prospecting and targeted market outreach.
- Demonstrate an ability to prioritize with a high degree of urgency.
- Execute all phases of the sales cycle with demonstrated proficiency.
- Demonstrate proficient business acumen with operating partners to expand services and market share. Work closely with Regional Vice Presidents, Operations, and Support teams to ensure that sales strategies align with the company's operational goals and maximize client value.
- Develop strong partnerships with the Finance team to analyze contract profitability and ensure favorable terms for both clients and the organization.
- Communicate effectively across the organization, ensuring a seamless flow of information between Sales, Operations, Finance, and other Sales Enablement functions.
- Foster a strong sense of teamwork and collaboration between the sales team and sales support teams.
- Partner with the Finance team to analyze methodology and deal terms.
- Communicate effectively across the organization, ensuring a seamless flow of information between functional groups supporting your activity.
- With the support of sales leadership and sales support resources, implement improvements where necessary to maximize success rates.
- Maintain an up-to-date CRM system, tracking all sales activities, pipeline developments, and opportunities.
- Provide accurate sales forecasts and performance reports to senior management, identifying potential roadblocks and suggesting solutions to drive continuous improvement.
- Leverage analytics to monitor market trends, competitor activities, and application to current or emerging opportunities.
- Travel approximately 50% of the time within the territory to meet with clients, attend industry events, and build a visible market presence.
Preferred Qualifications:
- Bachelor's degree required, with additional consideration for advanced degrees or certifications in Healthcare, Hospitality, or Food/Support Services.
- 5+ years of proven C-level sales experience and consistently delivering results.
- Prior 5+ years’ experience in new business development lead sales role, in a net new sales role ("hunter") with a successful track record of securing high-value net new contracts, ideally in healthcare, food services, or related support services.
- Proven track record building key relationships and executing sales strategies to expand the customer base and increase revenue.
- Demonstrated ability to build and execute a comprehensive business development plan across a defined territory, and gain access to key stakeholders to derive key insights.
- Commitment to a high degree of execution and the ability to deliver commitments that exceed the plan.
Skills & Competencies:
- Consultative and collaborative, the ability to engage in consultative and collaborative selling is essential. With a demonstrated understanding and track record of tailoring unique solutions for prospects involved in complex buying decisions.
- Exceptional networking skills, with a demonstration of the ability to gain access and maintain and sustain strong relationships establish relationships at all levels within healthcare organizations.
- Exceptional communication skills, including active listening, business writing, proposal development, and presentation skills, ensuring clarity and impact in client-facing interactions.
- Analytical thinker with a demonstrated ability to analyze market trends, assess risks, and execute well-defined and impactful solutions that align with business goals, increasing win rates and exceeding quota.
- Time management and organizational skills, with the ability to prioritize multiple projects and deadlines in a demanding environment.
- Proficiency in CRM systems for sales tracking, forecasting, and pipeline management.
- Ability to represent Compass One Healthcare at a variety of industry and networking events.
- High energy, strong executive presence, and the capability to build trust and credibility with senior executives (C-level) and key decision-makers.
- Team player with a collaborative mindset, eager to contribute to the growth and success of the company while maintaining trust, integrity, and professionalism.
What Success Looks Like:
In this dynamic role, your success will be measured by your ability to generate significant new business revenue while driving profitability and consistently surpassing sales targets. You will be recognized as a top performer, known for your initiative-taking approach in identifying and capitalizing on high-impact opportunities. Collaborating cross-functionally, you will collaborate closely with teams across the organization to deliver exceptional service and innovative solutions that exceed client expectations. Your contributions will be vital in reinforcing Compass One Healthcare’s market leadership, directly influencing our trajectory toward sustainable growth and long-term success. Join us and be part of a high-energy team that thrives on results, celebrates achievement, and positions the company for continued excellence.
Why Join Compass One Healthcare?
At Compass One Healthcare, you will have the opportunity to be part of an innovative, market-leading organization dedicated to transforming the healthcare industry through superior hospitality and support services. As a Director of Business Development, you will play a pivotal role in our mission to provide exceptional services to healthcare facilities across the Mid-Atlantic region.
With many opportunities for career advancement, continuous learning, and recognition for excellence, this role offers the chance to make a meaningful impact, both within the organization and for the clients we serve. You will join a team that values integrity, collaboration, and a passion for driving results. If you are a high-performing sales professional ready to take your career to the next level, Compass One Healthcare is the place for you.
Apply to Compass One Healthcare today!
Compass One Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass One maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Compass One are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1376207
Compass One
CARMEN BAKER
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