Employee Services Coordinator, Facilities

Job Summary

The Employee Services Coordinator will support either Austin, TX or Taylor, TX locations, must be open to either location placement. (Shuttle Service Provided for Transport if Needed)

The Employee Services Coordinator will manage the day-to-day inquiries, issues and work requests related to support the general building population. The Employee Services Coordinator will be the first contact for employee assistance on various requests and will collaborate with cross-functional teams, including team members from individual business units.

Responsibilities:
* Review internal work order requests for Employee Services requests needed to be addressed and funnel tasks to appropriate channels for completion.
* Coordinate with vendors with ordering supplies and working with porters to ensure replenishment of items throughout the facility.
* Anticipate, recommend, and manage vendor contract services
* Assist employees with questions and guidance on shuttle services to other satellite locations.
* Coordinate with "Workplace Solutions ES Team" executive administrators and security on executive vehicle support such as regular scheduled maintenance and support w/ procuring new vehicles.
* Assist employee passport rush assistance and business card requests.
* Have oversight of scheduling seasonal and holiday décor with outside vendors.
* Refunds/Maintenance on vending machines, mother rooms etc.
* Coordinate Breakroom Services such as Cleaning, Appliance support/maintenance.
* Assist with employee wellness flower request and plant maintenance support related items.
* The roles & responsibilities are not limited and are subject to be changed with short notice.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Four-year college degree preferred in Business Administration and or Facilities Management OR equivalent work experience.
* Knowledge of the tech industry is preferred.
* Comfortable driving decisions in a fast-paced, open, collaborative environment.
* High degree of flexibility and the ability to communicate, collaborate, problem solve and multi-task independently. Ability to adapt to change when necessary.
* Strong customer service focus
* Experience of computer-aided facility management systems, KNOX, EDM and Trac.
* Ability to follow policies and procedures and safety standards.

Education and Experience:

• Bachelor’s Degree in Facilities Management, Business OR have at least 2-3 years of facilities management experience, or equivalent combination of education and experience.