Job Description

Chartwells HE

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

This position is responsible for ensuring the success of culinary operations in campus catering operations. This position will directly report to the Campus Executive Chef. Adheres to all HACCP guidelines by ensuring safe and sanitary food. Ensures that catered events provide safe eye-appealing and properly flavored foods that meet client needs and budgets, providing net profitability back to unit per event. Adheres to Chartwells catering standards for menu design and presentation. Monitors all catered events for efficiency, making recommendations as appropriate to enhance. Maintains a safe work environment for all employees.

Key Responsibilities:

  • Monitors the performance of catering services through verification and analysis of client/customer satisfaction systems and client/customer feedback. This may include recommendations for enhancements or initiation of corrective actions.
  • Maintains food and service quality standards by conducting ongoing evaluations and investigating customer comments and concerns.
  • Oversees in the preparation and service of food items in adherence with company standards for preparation, presentation, service, safety, and sanitation (meeting HACCP and OSHA guidelines).
  • Utilizes systems in the completion of required daily/weekly/monthly reports such as inventory, production records, time keeping, etc.
  • Trains associates in methods of performing duties and assigns and coordinates work of associates to promote efficiency of food service operations and excellence client/customer service.
  • Ordering food and other necessary items from the approved sources.
  • Assists in the development of new culinary programs which result in an increased level of client/customer satisfaction and operational excellence that are developed in collaboration with regional/divisional culinary leadership and adhere to all corporate policies and practices.
  • Manages in compliance with established company policies and procedures regarding food purchasing, food presentation and quality measures, wellness and sustainability initiatives during recipe and menu planning as well as production.
  • Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures - follows HACCP standards
  • Interacts with clients/customers to ensure they receive great customer service by responding to special requests.
  • Develops a positive working relationship with fellow supervisors and customers and avoids conflict

Preferred Qualifications:

  • Culinary Arts Certificate or Culinary Associates Degree with at least three (3) years culinary leadership experience. Culinary Bachelor’s Degree preferred.
  • Active ACF membership preferred.
  • Previous catering experience required.
  • Experience with large and small scale catered events and development of customized menus.
  • Comprehensive knowledge of catering food trends for a wide range of demographics and service styles with a focus on quality, production, sanitation, food cost controls, and presentation.
  • ServSafe® Certified

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)


Associates at Chartwells Higher Ed are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 1112307

Chartwells HE 



Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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