Job Description

Levy Sector

LOCATION: Wrigley Field, Chicago, IL - Home of the MLB's Chicago Cubs. This baseball stadium will seat more than 41,000 loyal Cubs fans.

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As a Human Resources Generalist, you will be responsible for helping with recruitment, training, onboarding and continuous engagement of the People who create unforgettable guest experiences within the Wrigley Field campus. The ideal candidate will be an experienced and dynamic Human Resources professional, with a passion for engagement and thrives in a fast paced environment Must, be eager, curious and willing to ask questions as well as take initiative with day to day tasks.

Detailed Responsibilities

Assist and monitor recruitment/staffing plans for the location in partnership with managers
* Serve as the ‘voice of the people’ in all senior leadership discussions
* Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner
* Conducting regular audits to verify compliance with policies and procedures
* Helps develop, implement, and support a retention strategy partners
* Leading and/or overseeing onboarding and orientation training for new team members
* Supports employee engagement and retention at the location
* Coaches team managers to understand business information and the key performance levers
* Overseeing the timely and accurate completion of all team member timesheets in our ‘MyStaff’ system
* Ensuring efficient and welcoming employee check-in experience with the HR team
* Partnering with the location leadership team to develop and deploy employee engagement action plans throughout the year
* Overseeing employee investigation and progressive discipline procedures
* Moves between strategic and operational thinking to execute strategy
* Ensuring all team member information is accurate and up to date within the location HRIS system
* Ensuring the timely processing of all unemployment claims
* Managing team member ‘Speak Up’ and Grievance complaints
* Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment
* Working with location leadership to define management succession plan and development
* Supporting managers in completing employee investigations and corrective actions processes
* Evaluates/audits working practices to manage risks and drive compliance
* Shapes and manages change and improvement programs
* Attend manager meetings to support the overall management and governance of the location
* Delivering ongoing training and development to the on-site management team
* Partner with the location/partner HR team to develop joint strategies where appropriate
* Other duties and responsibilities as assigned/needed

Skills and Experience
* 2-3 years experience in Human Resources Experience with high volume recruitment and/or dealing with seasonal employment is a plus! Union knowledge is a plus
* Experience managing large scale projects
* High level of computer literacy (Excel, Smartsheets, Word, Microsoft Office, HRIS systems)
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.


Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Req ID: 1164520

Levy Sector

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Katie Schneider

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Levy at Wrigley Field - Salaried

Application Instructions

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