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LEAD, HOUSEKEEPER SUPERVISOR (FULL-TIME)

Job Description

Posted Date: Jul 22, 2019
    • We have an opening for a HOUSEKEEPER LEAD position.
    • Location: Oak Ridge Hotel & Conference Center; 1 Oak Ridge Drive Chaska, MN 55318. Note: online applications accepted only.
    • Schedule: Full-Time; Shift days and hours will vary. 
    • Requirement: Previous housekeeping/cleaning or supervisor experience is preferred. 

     

    We are excited to announce the launch of our new pre-recorded video interviewing technology to fast track your career with our award-winning organization! When you submit an hourly job application, you will be invited to participate in a short video introduction. Click here to get a sneak peek preview!

     

    This position is eligible for an Employee Referral Bonus! If you know someone that would be a great fit for this role, you can refer them to this position and potentially earn an Employee Referral Bonus! Click here to view the step-by-step instructions to refer a friend to this position.

     

    If you have a positive attitude and a love for learning, you may be interested in joining our team.

     

    At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

     

    Full time associates at FLIK are offered many fantastic benefits such as:

    • Medical
    • Dental
    • Vision
    • Flexible Spending Accounts (FSAs)
    • Commuter Benefits
    • Wellness Program
    • Employee Assistance Program
    • Life Insurance for Associates and Eligible Dependents
    • Short Term Disability (STD) and Long Term Disability (LTD)
    • Accidental Death & Dismemberment (AD&D) Insurance
    • Discount Marketplace
    • And other voluntary benefits
    Job Summary



    Summary:   Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.  

    Essential Duties and Responsibilities:

    • Provides quality service to customers by providing one-on-one attention to detail.
    • Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
    • Resolves internal/external guest complaints to ensure guest satisfaction.
    • Documents call offs, and replaces for any shift.
    • Coordinates assigned staff breaks.
    • Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
    • Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
    • Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
    • Inspects areas to confirm cleaning standards have been met.
    • Assists staff to ensure highest standards of cleanliness and service.
    • Conducts staff training as assigned.
    • Contributes to the team; exhibits professionalism with customers, fellow employees and others.
    • Performs other duties as assigned.

    About Compass Group: Achieving leadership in the foodservice industry
     

    Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
     

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

     

    Req ID: 301150

    Hourly