Job Description

Posted Date: Aug 19, 2019


  • We have an opening for a SENIOR CAFE MANAGER position.
  • Location: NY, NY Note: online applications accepted only.

If you have a positive attitude and a love for learning, you may be interested in joining our team.


Restaurant Associates is recognized as the nation’s premier hospitality company, operating over 170 prestigious locations. Restaurant Associates, based in New York City, provides premium food services to museums, performing arts centers, aquariums, corporate dining, educational facilities and off-premise catering events in New York City, Boston, Hartford, Atlanta, Chicago, Washington D.C., and Philadelphia. Restaurant Associates is a subsidiary of Compass Group North America, the world’s leading foodservice organization.

At RA, food is inspiration. Our unmatched culture of hospitality excellence enables us to provide memorable experiences for premier clients.  We empower many to be their best though delicious food that happens to be "better-for-you" and the planet.

Core Values:

  • Dedication to Quality
  • Spirit of Ownership
  • Commitment to Talent & Diversity
  • Responsible Citizenship
  • Passion for Hospitality




Full time associates at Restaurant Associates are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits
Job Summary

Job Summary:

Working as a Senior Cafe Manager, you are responsible for the overall cafeteria operations from open to close. You are expected to maintain established costs and quality standards. You will manage and lead a team of employees and entry level managers. In conjunction with overseeing the daily operations for the cafeteria, you will work directly with the Executive Chef to ensure quality and sanitation standards are exceeded.

Key Responsibilities:

  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
  • Interviews, hires, trains and coaches employees and entry level managers
  • Plans, assigns and directs job duties
  • Participates in employee meetings, reviews and development
  • Ensures compliance with proper sanitation and cleaning standards
  • Performs related duties and special projects as assigned 
  • Prepares and maintains volume trend analysis report on a daily basis
  • Plans, markets and executes special events/promotions in the cafe

Preferred Qualifications: 

  • Bachelor’s degree is preferred, or equivalent professional experience
  • Three to five years upscale food service experience, including two years at the  management level
  • Supervising, scheduling, training, management & coaching skills
  • Knowledge of basic work area operations, company and client policies and procedures
  • Operational knowledge of the cash register, cash handling procedures and reconciliation of multiple cash banks and reports
  • Operational knowledge and oversee general maintenance of café food service equipment
  • Prepare and maintain volume trend analysis report on a daily basis
  • Responsible for planning, marketing and executing special events/promotions in the cafe
  • Excellent communication skills both written and verbal
  • Manages time effectively and prioritizes tasks to meet deadlines
  • Ability to delegate tasks effectively in an assertive manner
  • Ability to work independently as well as in a team
  • Demonstrates good judgment and decision making skills
  • Ability to multi-task as well as stay on task and concentrate with constant interruptions
  • Conformity to the highest standards of personal integrity & ethical behavior
  • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
  • ServSafe or Department of Health certification a plus


About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).



Req ID: 308182