Job Description

Crothall Healthcare
  • We are hiring immediately for part time LOBBY ATTENDANT positions.
  • Location: CRMC - 800 South Main Street, Corona, CA 92882 Note: online applications accepted only.
  • Schedule: Part time schedule. Friday through Sunday, 5:15am - 12:45pm. More details upon interview.
  • Requirement: Previous customer service experience is preferred. Willing to train!
  • Pay Rate: $16.50 per hour

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean!


Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing.

Job Summary

Responsible for establishing a warm, welcoming, and professional atmosphere for all clients, recruits, customers and employees. The lobby attendant will assist with helping visitors and patients find their way around the hospital, coordinate transportation, and act as a liaison to the hospital staff.

Essential Duties and Responsibilities:

  • Welcomes and acknowledges all guests.
  • Anticipates and addresses guests’ needs.
  • Assists guests in all guest service matters including concierge requests.
  • Escorts all high touch clients to their meeting destinations.
  • Promotes team work and quality service through daily communications and coordination with other departments.
  • Develops and maintains positive working relationships with others, and support team to reach common goals.
  • Ensures front desk work area is kept clean and in an orderly state at all times.
  • Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.
  • Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required.
  • Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift.
  • Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements.
  • Performs other duties as assigned.

Qualifications:

  • Experience in a client service / reception position.
  • Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook).
  • Effective verbal and listening communication skills.
  • Able to navigate to/from various locations throughout the facility.
  • Able to multi-task and work at a fast pace.
  • Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients.
  • May be required to complete and successfully pass a company provided CPR or BLS class.

Working Conditions:
Some exposure to elevated degrees of high heat, noise, dust, dirt and/or areas requiring infection control. Requires meeting deadlines for completion of work on a daily basis. Must be able to work all hours, including weekends and nights, as necessary, in order to maintain facility at the appropriate and safe level.

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

 

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis. 

Crothall maintains a drug-free workplace. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online