Job Description

ESFM

Position Title: Quality Assurance Manager 

Pay Grade: 15 

Reports To:

Salary: 

 

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). 

 

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. 

 

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.  This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

 

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.

Job Summary

Job Summary:

The Quality Assurance Manager is responsible for development and maintenance of all QA programs, meeting USDA, FDA and customer requirements and ensuring the quality and safety of supplied goods. Must have strong knowledge in Preventive Controls for Human Food.  A strong background in manufacturing, quality assurance and strong understand of FSMA is a must.

 Key Responsibilities:

  • Contributes to development and execution of product food safety and quality programs to support the organization’s goals of operational excellence, customer/client satisfaction, financial performance, market leadership, and preferred employer.
  • Responsible for developing and on-going maintenance of the Food Safety Plan.  Must be able to identify deficiencies and implement new strategies.
  • Ensures all HACCP, GMP’s, sanitation preventive controls, supply chain preventive controls and all other prerequisite food safety standards are met according to USDA, FDA, FSIS, FSMA and corporate requirements.
  • Must have extensive knowledge of the facilities process flow and engage personnel in all areas of food safety and quality within the flow. 
  • Manages Allergen Preventive Controls Program ensuring accurate allergen labeling on finished food products and prevention of allergen cross contact.
  • Manages the written recall program.
  • Ensures complete traceability of incoming raw materials and finished product while managing lot code tracking.
  • Ensures labeling programs is accurate in accordance with allergens, ingredients and nutritional information.
  • Oversees all food safety audits conducted by government and third party agencies.
  • Responds to customer safety and quality concerns as needed.

Preferred Qualifications:

  • At least 6 years of directly related experience required in Quality Assurance and Food Safety manufacturing role. 
  • Experienced in prepared foods manufacturing a plus.
  • HACCP program development and FSMA is a must.
  • HACCP certification, Preventive Controls for Human Food (PCQI) and GFSI auditor certification a must.
  • Strong understanding of required third party audit and GFSI audit scheme programs and standards.
  • Working knowledge of food processing and distribution regulations, i.e. FDA and USDA/FSIS, and industry practice. 
  • Experience developing and motivating personnel.
  • Track record of food safety/QA success in any of the following focus areas a plus: meat, poultry, seafood, processed foods, distribution, proprietary/private-label product development and/or monitoring.
  • B.S. degree in food technology, food science, or related curriculum and/or experience required.
  • Ability to function effectively within a fast-paced, diverse and evolving corporate culture is necessary. 
  • Proficient in Microsoft Office applications and ability to learn various software and web-enabled programs.
  • Must be a strong, persuasive communicator and coach, with the ability to relate to other professionals, peers, and field operators, both technical and non-technical. 
  • Strong data management, reporting, and technical writing skills. 

 

 

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Application Instructions

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