Job Description

Crothall Healthcare

 

  • We are hiring immediately for a full-time PATIENT FLOW COORDINATOR position.
  • Location: MUSC Columbia Medical Center - 2435 Forest Drive, Columbia, SC 29204 Note: online applications accepted only.
  • Schedule: Full-time. Schedule may vary. More details upon interview.
  • Requirement: Previous customer service experience required.

 

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Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean!


Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing. 

Job Summary



Summary:  As a Patient Flow Coordinator, you will be responsible for the effective daily coordination and monitoring of Patient Transportation services activities through timely and accurate dispatch and management of customer transportation requests and efficient assignments of transport personnel. 

Essential Duties and Responsibilities:

  • Continuously monitors and improves departmental performance through timely dispatching of patient transport requests and personnel activity status.
  • Resolves problems related to patient, visitor, staff or employee complaints.
  • Utilizes effective dispatching logic in prioritizing tasks, dispatching assignments to the appropriate personnel in order of availability and proximity while maximizing productivity.
  • Ensures compliance with policies and procedures for departmental operations.
  • Manages the Patient Transport Department in Operations Manager??s or Supervisor??s absence if required.
  • Motivates staff to function as a team in achieving goals and maximum productivity.
  • Adheres to and promotes associates?? compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; work to comply with all federal and state regulatory agencies.
  • Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
  • Monitors supplies and equipment; makes purchase recommendations as needed.
  • Performs other duties as assigned.



Qualifications: 

  • Ability to plan, organize, coordinate and direct the activities of transport requests and associates?? productivity.
  • Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability.

Associates at Crothall are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

 

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

 

Req ID:  989172 

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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