Job Description

Compass One

Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

Job Summary

In this role, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department.

Key Responsibilities:

  • Assists in overseeing all food service activities related to patient meal assembly and delivery
  • Ensures patient and client satisfaction meets or exceeds stated expectations
  • Provides alternatives to menu as allowed on prescribed diet
  • Collaborates with nursing staff on evaluation of patient meal selection, tray completion, tray delivery and tray retrieval process
  • Resolves patient concerns or complaints immediately and/or via escalation
  • Performs other duties as assigned

Qualifications:

  • 2 years of food service experience
  • Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation
  • Supervisory, leadership, management and coaching skills
  • Communication skills both written and verbal, and ability to communicate with management, client, customer and associate levels
  • Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet
  • ServSafe Certification, preferred




Apply to Compass One Healthcare today!

Compass One Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Compass One are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 964413

Compass One 

Tyler Brown 

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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