Job Description

SSC

 

  • We are hiring immediately for a Regional Director of Operations position.
  • *Internal Employee Referral Bonus Available

 

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 946785.

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If you have a positive attitude and a love for learning, you may be interested in joining our team.

 

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. 

SSC Services for Education is a Nationwide Best in Class Facility Service Provider.  As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way.  As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. 

 

Job Summary

Working as a Regional Director of Operations (RDO) for SSC Services for Education you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.

Key Responsibilities: 

  • Leads, manages, and inspires a diverse team of District Managers, Resident District Managers, and/or Director of Facility Services, and their teams, to provide top-notch service 
  • Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.) 
  • Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
  • Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications 
  • Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
  • Serves as representative/brand ambassador of the SSC Services team to senior clients in territory, and acts as escalation point
  • Works with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)
  • Collaborates with key partners to support regional initiatives
  • Champions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation
  • Owns the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
  • Ensures consistent and fair administration of all policies and procedures
  • Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings 

 

Required Qualifications:

  • Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree

 

Preferred Qualifications:

  • Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. 
  • Has a proven track record of growing a business and leading teams, along with strong financial acumen
  • Has ability to think quickly, analytically, strategically, and accurately 
  • Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
  • Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
  • Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
  • Proficient in the use of Microsoft Suite

Extensive travel required in this position

Full-time associates at SSC are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

Req ID:946785

SSC  

Application Instructions

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