Job Description

Crothall Healthcare

Salary:

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

The Director of the National Performance Center is responsible for the effective leadership of Support and Food and Nutrition Services which includes the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Director will also be responsible for the overall planning, organizing, directing and controlling of Patient Transportation and Hospital activities.

Key Responsibilities:

  • Responsible for the accuracy and timeliness of financial data and statistics
  • Develops and recommends department operating budget
  • Coordinates transportation activities and services with other hospital departments
  • Maintains records and statistics for administrative and regulatory purposes
  • Plans, organizes, directs, coordinates, and supervises functions and activities of the department
  • Establishes work standards and work flow
  • Establishes and implements policies and procedures for departmental operations
  • Demonstrates good communication skills with clients
  • Ensures compliance with all regulatory agencies
  • Proactive in the achievement of the facility goals and objectives
  • Demonstrates proficiency with financial and patient transport software (internal software are TeamChimes, and TeamTransport)
  • Management of patient transportation add-on services such as, but not limited to; patient observation, lift, courier, valet or shuttle, where applicable.

Preferred Qualifications:

  • Four year college degree or equal related experience required
  • Previous hospital patient transportation experience is preferred
  • Supervision of staff employees required
  • Ability to analyze and interpret financial and other data
  • General intuition for business
  • Excellent social skills. Service/quality attitude
  • Ability to plan, organize, and achieve effective time management
  • Ability to work under pressure and meet established goals and objectives
  • Public speaking skills a must

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 1151822

Crothall Healthcare

TRISHA SOMMERNESS

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Application Instructions

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