Job Description

Foodworks

Salary: 

FoodWorks is a division of Compass Group, the global leader in foodservice management and support services. 

 

At FoodWorks, we are finding and developing relationships with the best of the culinary talent in the local market. We are a hospitality company that partners with these local restaurants and food startups, providing them with operating space in prime locations all in the name of sharing our passion for culinary excellence.

 

We’re seeking friendly, engaging individuals who are ambitious, organized, and creative. Do you have a strong background in the foodservice industry and have a keen ability to confidently communicate your knowledge of the market with anyone? 

If so, come launch your new career with FoodWorks!

Job Summary

As a Eurest/FoodWorks Senior Conference Manager you will be responsible for directing the overall operations at the conference center, while ensuring timely reporting of operating results and maintenance the integrity of the management information system. You will maintain the total operation of the conference center on a daily basis and ensure that the needs of our owners, employees and customers are met and/or exceeded. Additionally, you will be responsible for the following.

Key Responsibilities:

  • Handles meeting room bookings, utilizing the reservation system (TBD) and focusing on the strategic assignment of meeting space so as to maximize utilization.
  • Sends initial confirmations in connection with bookings and following up at specified intervals prior to the event to confirm the current status of the meeting, the accuracy of participant counts, the need for special equipment, etc.
  • Supervises the Reception team, Assuring desks are staffed daily. Ability to cover breaks and shortages when needed.
  • Manages billing statement and review with Client. Conduct Quarterly Business Reviews with Client and District manager. Determine ways to reduce costs, be innovative and streamline business.
  • Confers with clients before, during and after their events, maintaining a positive relationship and responding to inquiries and requests in a timely manner.
  • Communicates to all relevant internal departments and subcontractors the specific needs of the client, both in advance of and during the course of meetings.
  • Works with the client and the Foodservice Director to plan standard and special food and beverage events, documenting such events within the reservation system (TBD).
  • Responds to numerous phone calls and emails with new meeting requests and special "add-on" information for existing meetings.
  • Conducts facility site inspections on a monthly basis to ensure pristine condition and maintenance of the property.
  • Oversees Payroll, Scheduling and All Financial information. Including Budgets, Cost Initiatives, and Petty Cash.
  • Conducts facility tours for prospective clients.
  • Provides lunchtime and other short-term coverage for members of the Receptionists

Preferred Qualifications:

  • Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously.
  • Excellent oral and written communication skills.
  • Strong computer skills and knowledge of office technology/equipment.
  • Full knowledge of the conference center reservation system.
  • Ability to work calmly and effectively in stressful situations.
  • Exceptional client service skills to exceed expectations
  • Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details
  • Discreet, ethical and committed to maintaining a high degree of confidentiality
  • Excelling as a team member, with a passion for delivering the Platinum Service® standard and focused on total customer satisfaction
  • Maintaining a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one’s job domain.
  • A college graduate with two years of conference planning experience in a conference center or corporate environment

Apply to FoodWorks today!

FoodWorks is a division of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

 

Associates at FoodWorks are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID:1042729

Foodworks 

CHAUNTE TAYLOR 

Application Instructions

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