Community Manager

Job Summary

The Community Manager for Restaurant Associates at UBS is responsible for the planning, coordination and execution of activities, and special events.

Essential Job Functions:

• Manages activation events calendar, Eventbrite listings, monthly newsletter and assists with creation and online dissemination of RA Cookbook
• Creates reservations within EMS Reservation System for activities in the amenity spaces and in the Cooking School with proper coding
• Serves as the point person for the host during meetings. Coordinates with audiovisual team for ad hoc AV support requests from meeting participants.
• Coordinates with Reception Services to ensure seamless guest experience when needed. Ensures vendors are pre-registered.
• Partners with key department leads to assist with the culinary programs in the Cooking School, Coffee bar, Wellness Bar and Mobile Pickup
• Responsible for the booking of all Cooking School events. Checks shared mailboxes and responds to all inquiries in a timely fashion
• Oversees the amenity spaces at UBS sites in NJ and NY. Performs regular walkthroughs of amenity spaces to ensure furniture is consistently presentable, there are no old/outdated signage, etc. Report all maintenance faults/hazards and cleaning requests to the appropriate personnel. Escalate to General Manager if necessary.
• Collaborates with Catering Managers/Directors on all events
• Hands-on approach to manage all activities and oversees the execution of events
• Exhibits superb organization skills and is able to manage multiple tasks or projects simultaneously.
• Stays within budget limitations set by Management. Ensures invoices from vendors associated with activation events are submitted to Finance in a timely fashion.
• Reports on sales and attendance for all events and takes proactive steps to increase sales and event participation.
• Knowledge of current events, cultural activities and industry trends. Uses this knowledge to create new, fresh and relevant employee activations
• Close collaboration with all stake holders within the Group Corporate Services community, especially the Executive Client
• Ensure seamless communication flow with clients before, during and after the execution of their events.
• Manages and coordinate with Marketing/ Communications Management on the content of the digital displays. Creates flyers and other marketing materials to support events
• Tour and meet with prospective internal and external clients to showcase the spaces
• All other duties as assigned.

Qualifications:

• Corporate, conference center or hotels sales and/or events experience strongly preferred.
• Ability to work a flexible schedule including occasional evenings as needed. This is an in-person position. While this position is based in NJ, occasional work at the NY offices may be required.
• Effective negotiating skills managing outside vendors’ relationships.
• Excellent oral and written communication skills.
• Excellent organizational skills, with the ability to work under pressure, prioritize, and multitask.
• Strong computer skills and knowledge of office technology / equipment. Knowledge of EMS is a plus
• Discreet, ethical and committed to maintaining a high degree of confidentiality.
• Punctual, dependable and dedicated to achieving excellence, down to the smallest of details.