Job Description

Restaurant Associates

Position Title: Corporate Quality Assurance Manager

Pay 16

Reports To: VP, Operational Excellence

Salary: $100,000 - $125,000

Other Forms of Compensation: Benefits and Bonus Eligible

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work in 2021, This is R/A !

Job Summary

The Corporate Quality Assurance Manager for Restaurant Associates is a key leader of our Operations Excellence team and is responsible for success of our food & physical safety programs.

This position requires on-site work daily in NYC and within the tri-state area. Up to 30% travel will be required.

As the QA Manager, you will:

  • Oversee all Food and Workplace Safety Initiatives at the sector level.
  • Coordinate & monitor safety training at the sector level. (Daily, Monthly, & Quarterly, & Annual Compliance Trainings).
  • Schedule and manage location site visits with Compass QA Leadership
  • Oversee, train, and monitor Regional Safety Champion efforts to help drive both workplace and food safety progress
  • Conduct recurring Regional Safety Champion meetings /conference calls
  • Assist VP of Operational Excellence with the SAFER/A Advisory Board Initiatives
  • Oversee the Combined Assessment & Origami Risk Assessment process to ensure all locations are compliant with the latest food and workplace safety standards.
  • Manage Third-Party Assessment Program (Vendors & Internal Self- Assessments)
  • Provide updates to the Division/Regional Level Vice Presidents and District/Regional Level Managers on regional safety performance in the event the Safety/Claims Manager is not available.
  • Organize and conduct lost time incident claim conference calls & near miss conference calls.
  • Assist District Managers in managing/coordinating regional safety activities/initiatives.
  • Ensure safety program compliance in the Division/Region.

Required Competencies:

  • Ability to work independently producing positive results
  • Strong attention to detail
  • Ability to teach and train various skills and subjects to individuals and small groups pertaining to safety & sanitation
  • Strong commitment to workplace safety
  • Ability to problem solve and give pragmatic solutions
  • Knowledge of local and state Health Code
  • ServSafe certified and possess a valid a NYCDOH Food Protection card
  • CP-FS Certification, strongly preferred

Education and Experience:

  • College degree or equivalent work experience.
  • 5-10 years kitchen experience OR 3-5 years field experience as an inspector.

Associates at Restaurant Associates are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1365134

Restaurant Associates

Leah Curry

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

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Application Instructions

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