Job Description

Compass Digital



Compass Digital is the innovation company within Compass Group, creating cutting-edge digital retail experiences for universities, hospitals, corporate offices, sports and entertainment venues, and beyond. Healthcare Digital Labs is a division of Compass Digital Labs that focuses on the future of healthcare technology and innovation, working directly with associates and customers to accelerate technology innovation and digital transformation within Compass Group’s healthcare sectors.
We are a diverse team of inventive problem solvers focused on creating new solutions rooted in the user’s actual needs. We design products and services to create experiences that improve the lives of our users. We believe in the power of ‘What If?’ and combining creative people with different talents to make a dent in the world. Solving complex problems is not work, it’s fun and we are all here to dream up the most engaging solutions in the world, with the smartest people we know. 
Compass Group is the leading foodservice management and support services company with $17 billion in revenue in 2017. In 2020 and 2021, Compass Group was named one of Forbes’ Best Employers for Diversity, Best Employers for Women, and was named one of the World’s Most Admired Companies by Fortune as well as being ranked #1 by Food Management’s Top 50 in 2020. Visit us at


Learn more about what we do here [Video]



Job Summary


The Digital Strategy Manager will serve as a liaison between Compass Digital (CD), senior field operations, and major clients for Chartwells.  The ideal candidate has a background in technology solutions coupled with a strong understanding of food service operations.


This role is a hands-on position that supports the digital strategy and consulting efforts of consumer facing technologies on campus including, but not limited to, mobile ordering, retail technology, point-of-sale, kiosks, and robotics. This individual will serve as the technology partner within the West Division, building relationships with both internal and external stakeholders and partners while supporting the larger strategic vision of digital growth.


This role reports into the VP, Digital Strategy, Education.



Job Description


  • Support the strategic vision for technology and the digital customer journey within the region based upon client and organization goals.
  • Professionally represent Compass Digital, customers and potential customers, in accordance with Company policies and procedures.
  • Partner with campus operators to develop technology solutions that solve for operational and/or client challenges.
  • Establish regular technology planning for all venues within respective region, and report biweekly to leadership on campus technology status.
  • Participate in the new business sales and retention engagement process (e.g. RFP responses, presentations, demonstrations) by providing scope/budgetary estimates and analyses.
  • Advocate for the business units using existing technology resources and solutions to improve the operational efficiencies and campus dining experiences.
  • Partner with internal Compass Digital teams
  • Communicate key data insights around campus digital solution performance and understand how it plays a critical role in the work produced for the team.
  • Attend relevant business meetings (e.g. sector regional and divisional, zones and summits).
  • Serve as a leader within the team; recognized and sought after by peers for subject matter expertise on all things digital and technology.
  • Operate with minimal guidance and oversight, anticipating business needs and partnering across the organization to deliver solutions.
  • Participate in and support quarterly business reviews with clients, vendors, or internal teams.
  • Adopt a liaison role in the case of issues with major accounts.





  • 5+ years related experience in operations and/or technology
  • Proven success in strategy role supporting technology strongly preferred
  • Food service or hospitality industry experience is a plus
  • Bachelor’s degree is strongly preferred
  • Must be results-driven with desire to achieve set goals
  • Exceptional problem-solving, business judgment, and analytical skills
  • Must be service-oriented with strong organizational skills
  • Ability to work in cross-functional teams
  • Sharp presentation skills with the charisma to communicate digital solutions to a non-technical audience.
  • Strong project management and problem-solving skills required
  • Excellent verbal and written communication skills
  • Operational knowledge a benefit
  • Travel (approximately 30%) required as business needs arise


Apply to Compass Group today!

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)


Associates at Corporate are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID:  1085284

Compass Digital 

Joel Riet 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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