Job Description

Crothall Healthcare

Salary: $90,000

Other Forms of Compensation:

Pay Grade: 15

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

As a Human Resources Director, you will be responsible for supervising the recruitment, training and engagement of the people who create unforgettable experiences for our guests. The ideal candidate will be an experienced and dynamic Human Resources professional. They will be both a subject matter authority and strategic Human Resources business partner - able to influence at all levels of the business.

Detailed Responsibilities

  • Developing and implementing recruitment/staffing plans for the location in partnership with managers
  • Serve as the ‘voice of the people’ in all senior leadership discussions
  • Ensuring all legal standards, such as I9 documents, are completed in a timely manner
  • Conducting regular audits to verify compliance with policies and procedures
  • Leads workforce planning to build capability and optimize performance
  • Develops, implements, and supports a retention strategy for a specific partner
  • Being responsible for onboarding and orientation training for new team members
  • Leading efforts around employee engagement and retention at the location
  • Coaches team managers to understand business information and the key performance levers
  • Drives incremental improvements to performance using robust analysis and benchmarking
  • Supervising the timely and accurate completion of all team member timesheets in our ‘MyStaff’ system
  • Ensuring efficient and welcoming employee check-in experience
  • Being responsible for employee investigation and progressive discipline procedures
  • Moves between strategic and operational thinking to implement strategy
  • Ensuring all team member information is accurate and up to date within the location HRIS system
  • Ensuring the timely processing of all unemployment claims
  • Plans the team’s activity to deliver against medium-term objectives
  • Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment
  • Working with location leadership to define management succession plan and development
  • Partnering with department leaders to optimize flexible labor scheduling
  • Supporting managers in completing employee investigations and corrective actions processes
  • Evaluates/audits working practices to manage risks and drive compliance
  • Shapes and leads change and improvement programs
  • Attend manager meetings to support the overall management and governance of the location
  • Delivering ongoing training and development to the on-site management team
  • Partner with the location/partner HR team to develop joint strategies where appropriate
  • Other duties and responsibilities as assigned

Skills and Experience

  • 5+ years in a Human Resources leadership role
  • Experience leading a team
  • Experience running large scale projects
  • High level of digital literacy
  • Excellent interpersonal and collaborator leadership skills

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Crothall maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 1321492

Crothall Healthcare



Application Instructions

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