Job Description

Compass Corporate

Salary: $155k-160k base to commensurate with experience

Other Forms of Compensation: Bonus eligible

Pay Grade: 17

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Compass Group, the world’s leading contract foodservice company, has a Great Opportunity for career development and growth as a Labor Relations Director. This position requires the successful candidate to be based in the New York City metropolitan area.

We seek a candidate with strong 1st Chair experience negotiating collective bargaining agreements. Candidates will have expertise in negotiating agreements, handling grievances, preparing for negotiations, arbitrations, and discipline hearings.

This position is accountable for assisting operational management in achieving labor relations environments that are efficient, cost competitive, consistent with Company policies, procedures, work rules, and free of unnecessary litigation. Position negotiates and administers collective bargaining agreements and provides internal consultation and training to operational management.


  • Assist in identifying and implementing strategic labor objectives.
  • Partners with HR and Operations in educating employees on all organized labor issues; review, interpret and make recommendations on company policies and procedures with respect to labor issues; serve as an organizational resource in raising issues that may result in a gap between stated organizational goals and actual practice.
  • Aid in the adherence of Compass Group Labor Relations Policy & Philosophy.
  • Analyze regional and nationwide bid opportunities and attend proposal meetings with potential clients, as assigned by the VP Labor Relations.
  • Provide support, advice, and counsel, as necessary.

Labor Negotiations

  • Acts as chief spokesperson for multiple labor agreements.
  • Plans, sets objectives, and develops appropriate strategies and tactics with operational management.
  • Strive to achieve cost effective, cost competitive labor agreements.

Labor Agreement Administration

  • Administers multiple labor agreements.
  • Oversees fact-finding process and provide input when necessary to investigations for site grievances and employee disciplinary issues.
  • Advises operational management on disciplinary and contract interpretation issues.
  • Train operational management and others to comply with labor agreements and company rules; works actively to avoid unnecessary litigation; recommends resolutions to effectuate the same.

Employee Relations

  • Provides employee relations training for supervision/management


  • Acts as company advocate in mediation, arbitration and other government proceedings.
  • Prepares for and may present Company’s position; prepares briefs and other documents for proceedings.
  • To uphold the integrity of Company’s labor agreements and management actions.


  • Bachelor’s degree is required; Labor Relations, Business, or Human Resources focus is preferred; advanced degree preferred (e.g., JD)
  • 7+ years of Labor Relations experience in a multi-location environment, where at least 25% of the locations are unionized
  • Experience conducting effective & objective investigations and recommending the advisability of corrective action
  • Experience in grievance handling and arbitration preparation
  • Extensive experience in negotiations with excellent communications skills, including being Chief Spokesperson
  • Experienced with Union organizing campaigns and awareness training with operators preferred
  • Willing and able to travel 60%+ by air and automobile; driver's license required
  • Experience can be either from a management or labor perspective
  • Experience in food, vending services, and support services a plus
  • Current knowledge of National Labor Relations Act rules and precedent
  • Bilingual (e.g., Spanish) strongly preferred
  • Strong ability to use advanced technology for remote meetings, trainings, and negotiations
  • Self-started, personally manages all documentation and processes in a timely manner without administrative support

Apply to Compass Group today!

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID:  1285689

Compass Corporate 



Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online