Job Description

TouchPoint

Salary: $52,000-58,000 per year

Other Forms of Compensation: Up to $2,500 annually

Schedule: Full time; 11am-7pm or 12pm-8pm with rotating weekends and holidays. More details are available upon interviewing.

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As an Environmental Services Manager, you will be responsible for directing and leading all aspects of the operational needs of the department at a 90 bed healthcare facility. You will coordinate the tasks of approximately 10 hourly associates and assist in training and development. You will serve as a liaison between administration and unit departments and provide the highest possible level of service.

Essential Duties and Responsibilities:

  • Responsible for department’s financial data and statistics
  • Monitoring of unit expenditures
  • Develops and recommends department operating budget and ensure the department operates within budget
  • Coordinates housekeeping activities with other departments
  • Plans, organizes, directs, coordinates, and supervises functions and activities
  • Establishes work standards and work flow, and implements policies and procedures for departmental operations
  • Encourages and mentor staff creativity and innovation
  • Ensures compliance with all regulatory agencies
  • Proactive in the achievement of the facility goals and objectives
  • Demonstrates quality leadership in meeting performance plans
  • Reads, develops, and administers Total Quality Management process
  • Additional duties as assigned

Qualifications:

  • Environmental services or housekeeping in a support services, military, housekeeping, and/or facilities operation
  • Experience in a hospital, acute care, or related healthcare environment
  • 1+ years of supervisory/management experience
  • Strong work ethic, drive, and initiative for quality and customer service
  • Excellent written and verbal communication skills with strong problem-solving skills both one-on-one and in group situations
  • Forward thinking, multi-tasker, ability to manage multiple projects at a time
  • Ability to use a participative approach to managing staff
  • Understanding of budgeting processes and awareness of profit and loss concepts
  • Excellent administrative and organizational skills and the ability to prioritize
  • Ability to function appropriately under stressful conditions
  • CRCST or other applicable sterile processing certification is preferred
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1367433

TouchPoint

PASCHA A BELNAVIS

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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