Event Sales Manager

Job Summary

The Catering & Event Sales Manager is responsible for selling and producing full-service off-premises catered events in accordance with Union Square Events’ Beliefs and hospitality standards. In addition to managing client relationships, this position leads communication on internal execution of events.

Key Responsibilities:
Meet or exceed monthly USE Catering sales goals.
Drive top-line revenue with proactive outreach through in-person meetings, calls, and emails
Create repeat business by cultivating strong relationships throughout and beyond the event-planning process
Develop strong relationships with venues and event vendors in order to gain referrals
Seek feedback for lost business with goal of improvement and future opportunities
Cultivate active understanding of annual events, competition, new venues, and event trends in New York Metro area
Maintain awareness of progress towards sales budget goals

Manage all client communications relating to the sale and production of events, ensuring the highest quality experience for clients is consistently delivered.
Review incoming inquiries and ensure all necessary information is obtained from prospective clients
Respond to event inquiries with USE business goals in mind
Prepare all proposals, contracts, and other client facing materials timely and with accuracy
Recommend venues and other event vendors tailored to clients' needs
Arrange for and attend site visits, meetings, and tastings as needed
Create floorplans, timelines, event rental orders, and any other supporting documentation needed for client
Ensure contracts are fully executed and full payment is received

Manage all internal communications relating to the production of events, while meeting weekly deadlines for completion of food, beverage, warehouse and rental equipment orders.
Ensure all internal departments are clear on client expectations to ensure continuity and accuracy of all services, with the goal of creating raves
Enter event BEOs, staff requests, and all other internal orders while meeting internal deadlines
Participate in weekly BEO meetings to review menus, logistics, special requests, VIPs, and greater event context
Communicate custom menu requests to BOH teams and manage process of on-going menu revisions
Oversee completion and sending of invoices to Accounting Department weekly

Guide and support onsite event planning and execution, while embodying our beliefs.
Oversee onsite setup and execution as needed with professionalism and behavior reflective of Enlightened Hospitality
Adhere to all USE procedures as it pertains to personal appearance, attendance and conduct
Provide Service, Staffing, and Captains with pre-event details and onsite direction, as needed, to ensure seamless execution of agreed upon objectives with goal of meeting and exceeding client expectations

Qualifications:
Relevant Knowledge, Skills, & Ability:
3+ years previous event or catering experience
Strong computer skills/Microsoft Office
Ability to work independently as well as collaboratively
Excellent verbal and non-verbal communication skills
Attention to detail
Problem solving skills
Technology savvy
Initiative and follow-through
Wine, beer, and spirits knowledge
Food knowledge and interest in culinary trends