FOOD SERVICE GENERAL MANAGER - CATAWBA COLLEGE

Job Summary

Engage. Develop. Foster. Driven by stability and innovation, our elevated solutions speak directly to client needs, while our teams of experts stand ready to ensure successful openings and outcomes. As part of the Compass/Chartwells team at Catawba College in Salisbury, NC, you will support the business to promote effective operations from sourcing to service, as well as implementing successful long term strategic plans that align with client objectives. We empower our leadership teams to drive business objectives, manage the ongoing program growth to achieve and maintain operational excellence.

Have we piqued your interest, and do you have a passion for developing new ideas and acting as a strategic thought leader? If so, as a Compass/Chartwells General Manager you will foster teams with a high level of enthusiasm, creativity, and business acumen. You will analyze, visualize, and tailor campus operational efforts with an appropriate level of product creativity and innovation. You will bring to the table strong leadership, employee development skills, sound cost management experience, and solid managerial expertise. You will also possess a keen understanding of customer identity, service, and ability to deliver, develop and execute events that exceed expectations! The General Manager will be highly visible and will directly impact client experience. This GM will ensure that the campus food service operations are run efficiently and effectively. You will accomplish this by establishing good rapport with clients, identifying profit opportunities, and developing strategic plans.

Key Responsibilities:

• Ensures that the proper management of resources, distribution of services to customers, and analyses of systems are conducted
• Directs business to achieve high performance as measured by the company scorecard, participating in strategic planning meetings when necessary
• Successfully builds relationships at all levels of the organizations
• Builds an effective and results achieving team
• Participates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contact
• Performs other duties as assigned

Qualifications:

• Bachelor’s Degree
• 7+ years of experience, 5+ years in management
• Experience in personnel management including hiring, supervision, evaluation and succession planning
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Must be able to make business decisions based on financial reports and similar facts
• Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy
• Demonstrates an ability to work across multiple service lines

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on our business! Join our team and be part of crafting outstanding dining experiences at Catawba College!