Job Description

Restaurant Associates


Become part of Restaurant Associates, a name that has been synonymous with exciting restaurant concepts and high quality foodservice for over half a century. RA is a New York City leader in the foodservice industry for some of the nation's premier museums, performing arts centers and corporate accounts. Restaurant Associates’ commitment to upscale dining has led the way to develop successful culinary programs. If you share our belief in the value of delivering Superior Quality Food and Delivery Hospitality Excellence, we invite you to learn more about Restaurant Associates’ dynamic select team of professionals. Come share your talents with one of the nations’ fastest-growing, multi-million dollar organizations.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Short Description

We have crafted a new multifaceted leadership role, the Human Resources Business Partner is responsible for cultivating our core philosophy that if we CARE for each other internally, we can be at best to deliver excellent hospitality and CARE for our clients and guests. A successful candidate partners with people leaders and influence them as they grow and manage their teams to keep Restaurant Associates as an employer of choice. Reporting to the Director of Human Resources/People Services. The role will require travel to R/A markets, including NY, DC, Boston, Chicago and Atlanta. Most time is spent within units being a consultant to the business leaders. Specifically, the individual in role will provide direct support and guidance on various HR matters as well as take responsibility of the people services strategy that is in alignment with the business. This is an outstanding opportunity to be part of R/A’s best-in-class culture of CARE. Below are some key C.A.R.E. responsibilities that the Human Resources Business Partner will have:

Job Summary

  • Develop and maintain a deep understanding of our associates, our work and our culture. Utilize associate survey as needed to support leaders in building engagement strategies.
  • Nurture client relationships and serve as an additional point of contact for people-related matters. Use VIPI client satisfaction data to support unit managers in action planning and follow-up.
  • In partnership with L&D, manage and facilitate relevant field training, including people leaders’ orientation.
  • Participate in Operational Leadership meetings to drive strategic HR initiatives and increase HR visibility.
  • In partnership with the Recruiting Team, provide guidance and training on recruitment and hiring practices. Help to create staffing strategies, especially in situations of hard to hire or in response to an emerging need of the business.
  • Coach leaders in identifying High Potential Talent and Successors for Key positions and, support the creation of personalized development plans and performance improvement plans as needed.
  • Monitor compensation to ensure min, mid and max thresholds are applied and compensation approvals are met. Analyze wage and salary reports and data to determine competitive compensation plans.
  • Use people analytics to drive change and performance outcomes.
  • In partnership with RA’s Diversity, Equity, Inclusion and Belonging Lead, coach people leaders in ensuring equitable experiences, strengthening inclusion, and promoting a culture of inclusivity and belonging that embraces the contributions of all associates.
  • Participate and encourage associate involvement in Diversity and Inclusion Action Council activities.
  • Engage and educate the business in how to leverage community partnerships.
  • Ensure compliance with Compass and RA policies as well as federal and state employment regulations, including: Fair Treatment, FMLA, FLSA, ADAA, and EEO; partnering with the Shared Services Teams, i.e. Benefits, Payroll, Leave and Absence as needed.
  • Establish a culture of accountability through clear expectations and performance management. Partner with leadership and the HRSC for employee relations concerns and disciplinary actions.
  • Maintain a working knowledge of people related systems, including Employee Central and MyStaff. Escalate issues as needed for speedy resolution.
  • Collaborate with the Labor Relations team for people related matters in union locations; understanding the CBA and coaching and training leadership on its compliance.
  • Monitor turnover, identifying trends and developing strategies to retain associates.


  • Demonstrated attributes of C.A.R.E.-Connecting, Anticipating, Respecting and Exceeding
  • Builds credibility and earns the trust of key leadership. Ability to build rapport quickly up and down the organization and leadership teams.
  • Experience creating and managing HR strategies and goals; delivering results
  • Ability to make effective decisions and manage several processes in a fast-paced environment; successfully coordinate efforts across multiple teams and knows when to escalate
  • Excellent verbal and written communication skills with all target audiences
  • Bachelor's Degree in Human Resources, Business Management, Hospitality Management or related degree.
  • 5-7 years in Human Resources Experience. Additional experience in Retail, Customer Service or Hospitality is desired.
  • Comfortable with facilitating training
  • Must be willing to work the necessary hours and schedule to meet business needs.
  • Overnight Travel 20%-30%
  • Bi-lingual strongly desired.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)


Associates at Restaurant Associates are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID:  1114343

Restaurant Associates 



Application Instructions

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