Pastry Sous Chef, Boston Convention and Exhibition Center

Job Summary

As a Pastry Sous Chef with Levy, it will be your primary responsibility to execute cuisine that exceeds guest expectations and provide strong leadership while delivering cost goals and living our Company vision and values. You will guide and lead pastry cooks in the preparation and service of menu items and perform a number of bakery activities including hot and cold production, large batch preparations, along with ordering and managing product, maintain recipes to meet core standards, ensure all safety and sanitation standards are met, ensure show quality food and presentations are occurring in all areas, while continually gaining culinary expertise and food knowledge.

Operations

• Executes menus in accordance to brand standards
• Maintains recipes to meet core standards
• Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time
• Ensures team members have the tools necessary to complete their jobs
• Ensures show quality standards are maintained at all times
• Regularly obtains feedback from clients and guests to improve operations
• Supports and communicates Company initiatives
• Respond and assist in any departmental guest service issues
• Holds team accountable to steps of service to deliver great guest service
• Executes preventive maintenance schedule as set forth by Director of Operations
• Conducts daily walkthroughs in culinary areas for each event
• Continually gains culinary expertise

Controls

• Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM and more)
• Practices proper product control and handling of all inventory and equipment
• Achieves daily sales and assigned cost goals
• Ensures that all security, safety and sanitation standards are achieved
• Employs good safety and sanitation practices
• Forecasts and adequately schedules team members to meet operational needs and desired targets
• Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
• Ensures team members adhere to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook

Team

• Displays a positive attitude towards team members
• Interviews, hires, trains and develops team members according to Levy Restaurants guidelines
• Conducts regular scheduled meetings to ensure lines of communication are open between management and team members
• Promotes a cooperative work climate, maximizing productivity and morale
• Uses all performance management tools to provide guidance and feedback to team
• Assists fellow team members when necessary
• Mentors Sous Chefs to improve their skills and leadership abilities

Required Skills

• Able to communicate effectively with management team, guests and team members by speaking and comprehending English
• English reading, writing, math and computer skills required
• Ability to taste and evaluate food and beverage products
• Stamina to work 60 hours or more per week
• Must be able to work extended shifts of 10 hours or more as business dictates
• Must be flexible with schedule and able to work different shifts
• Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift