Job Description

Restaurant Associates

Position Title: Quality Assurance Manager

Pay 15

Salary: $105,000 - $120,000

Other Forms of Compensation: Benefits

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work in 2021, This is R/A !

Job Summary

The Quality Assurance Manager oversees the development and maintenance of all QA programs for a multi-site, single client account. This manager ensures compliance of designated units with all local, state and federal requirements as related to our business.

Key Responsibilities:

  • Development and execution of safety and quality programs to support the organization’s goals of operational excellence, customer/client approval, financial performance, market leadership, and preferred employer.
  • Responsible for developing and on-going maintenance of the Food Safety Plan. Identifies deficiencies and implement new strategies.
  • Ensures all HACCP, GMP’s, sanitation preventive controls, supply chain preventive controls and all other prerequisite food safety standards are met according to USDA, FDA, FSIS, FSMA and corporate requirements.
  • Must have extensive knowledge of the facilities process flow and engage personnel in all areas of food safety and quality within the flow.
  • Leads Allergen Preventive Controls Program ensuring accurate allergen labeling on finished food products and prevention of allergen cross contact.
  • Handles the written recall program.
  • Ensures complete traceability of incoming raw materials and finished product while managing lot code tracking.
  • Ensures labeling programs is accurate in accordance with allergens, ingredients and nutritional information.
  • Is responsible for all food safety audits conducted by government and third party agencies.
  • Responds to customer safety and quality concerns as needed.


Preferred Qualifications:

  • At least 2 years of directly related experience in Quality Assurance and Food Safety manufacturing role.
  • Experienced in prepared foods manufacturing a plus.
  • HACCP program development and FSMA is a must.
  • HACCP certification, Preventive Controls for Human Food (PCQI) and GFSI auditor certification a must.
  • Strong understanding of required third party audit and GFSI audit scheme programs and standards.
  • Working knowledge of food processing and distribution regulations, i.e. FDA and USDA/FSIS, and industry practice.
  • Experience developing and motivating personnel.
  • Track record of food safety/QA success in any of the following focus areas a plus: meat, poultry, seafood, processed foods, distribution, proprietary/private-label product development and/or monitoring.
  • B.S. degree in a related curriculum and/or equivalent experience required.
  • Ability to function optimally within a fast-paced, diverse and evolving culture is vital.
  • Proficient in Microsoft Office applications and ability to learn various software and web-enabled programs.
  • Must be a strong, persuasive communicator and coach, with the ability to relate to other professionals, peers, and field operators, both technical and non-technical.
  • Strong data management, reporting, and technical writing skills.

Associates at Restaurant Associates are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1382193

Restaurant Associates

Leah Curry

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Application Instructions

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