Regional Director

Job Summary

Working as a Regional Director you will serve as our point of contact for the client as well as lead the team and run the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission.

Key Responsibilities:

• Leads, manages, and encourages a complementary team at a large account, with the goal of providing outstanding service to the client, students, and community
• Drives and develops self and team towards building positive relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
• May serve on the leadership team and participates in ongoing conversations with peers to share standard methodologies, manage risks, promote diversity, and cultivate community engagement.
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners
• Serves as the representative and brand ambassador within the district and community; attends key client and community events
• Ensures the needs of the clients are met or exceeded, retains the account, finds cross-sell opportunities, and assists in the rebid process as directed
• Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary
• Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Maintains compliance regulations and guidance for all applicable food service and retail programs, along with completing all required reporting on time
• Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation
• Is responsible for the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of al policies and procedures

Required Qualifications:

• We are seeking candidates with a Bachelor's degree or equivalent experience, coupled with a minimum of five (5) years of management experience. Prior experience in food service, hospitality management, restaurants, or hotel operations would be advantageous.
• Experience managing in a union environment.
• Is proficient in all aspects of food service management with a consistent track record of success
• Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies
• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
• Champions the inclusive approach, and is proactive, positive, professional, and resilient
• Excellent digital literacy and proficiency with Microsoft Office Suite and POS software
• Occasional travel required in this position