RESIDENT DISTRICT MANAGER

Job Summary

RELOCATION ASSISTANCE & YEARLY BONUS OPPORTUNITIES AVAILABLE

We are seeking a self-motivated/energetic individual for the role of Resident District Manager at University of Idaho (U of I), located in Moscow, ID. As the RDM, you will manage the food service operation and financial success for a high volume, multi-unit dining account. The selected candidate will serve as the point of contact for our client as well as lead the team within the account. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to provide quality service to our students and customers.

ABOUT MOSCOW IDAHO:

The University of Idaho is surrounded by the rolling Palouse hills, an area so beautiful it was featured in National Geographic magazine. Just minutes away from the forests, rivers and lakes of North Idaho, Moscow is home to more than 24,000 residents. Men’s Journal named this "hip little city" one of the nation’s five best places to live among college towns. Art galleries, movie theaters, coffee shops and restaurants line the streets. In addition to great wine tasting rooms, Moscow offers a huge co-op with organic and natural foods, Northwest-style pubs, as well as locally owned Italian, French, Mexican and Chinese eateries. Moscow, ID was ranked #1 in livabiliy.com "10 Best Places to Raise a Family - 2018." It's also an Outdoor Enthusiasts Dream! The University of Idaho is ranked in the top 30 in the nation as a "great university to hit the books and backcountry" by Outside magazine. Living and working in Moscow will put you just minutes from opportunities for world-class skiing, snowboarding, whitewater rafting, biking, climbing, camping and more.

KEY RESPONSIBILITIES:

• Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community
• Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
• May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
• Fosters a culture of transparency, understanding, education, safety, and accountability at the account
• Serves as the representative/brand ambassador of the Chartwells team within the university and community; attends key client and community events
• Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
• Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
• Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of al policies and procedures

PREFERRED QUALIFICATIONS:

• Bachelor's degree and minimum of three (3) years of management experience in food service, preferably in higher education
• Is well-versed in all aspects of foodservice management with a proven track record of success
• Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
• Champions the inclusion mindset, and is proactive, positive, professional, and resilient
• Excellent computer skills and proficiency with Microsoft Office suite and POS software

Salary Range: 135,000-145,000

Starting Rate of pay may vary based on factors including, but not limited to: location, education, training, and/or experience