Job Description

TouchPoint

Reports To: Systems Director I

Schedule: Full time; primarily, Monday through Friday; with some weekends. Schedule may vary based on business needs. More details are available upon interviewing.

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As a Retail Manager, you will lead hospital cafeteria operations, Starbucks, doctor lounges, and catering of the food & nutrition services department.

Key Responsibilities:

  • Plans and supervises special functions, maintains cash controls, payroll records, and coordinates the hiring and training of our hourly associates
  • Ensures a positive customer experience and good public relations through efficient uses of resources
  • Advises staff to provide scheduled retail services in accordance with company policies and presentation standards
  • Trains staff in customer service, accurate portioning, cashier skills, and safety/sanitation
  • Completes all daily, weekly or monthly reports on a timely basis meeting all prescribed due dates
  • Implements and maintains cash handling standards as outlined in the corporate policies and procedures manual to eliminate theft of services or company funds

Preferred Qualifications:

  • One to three years of retail dining operational foodservice management or supervisory experience
  • Experience in a hospital, senior living, or related healthcare operation
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience
  • Experience with cash retail operations
  • Experience with retail marketing
  • Good communication skills both written and verbal
  • Ability to interact with various levels including management, customers, associates, and clients
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and internet research

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1363857

TouchPoint

PASCHA A BELNAVIS

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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