SENIOR AV/IT PROJECT MANAGER- REMOTE

About Waveguide

Waveguide believes in elevating the human connection. We consistently deliver communication experiences that inspire confidence by designing, deploying and operating technology solutions our clients can trust.

Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology hospitality and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland.

Our award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients’ technology investment.

Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients’ side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most.

At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients’ needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we’re only as good as our people.

Job Summary

We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions.

Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.

General of Statement of Duties

We are currently seeking qualified candidates for an immediate opening to join our team as a Sr. Project Manager. Project managers serve as the interface between our clients and our in-house design team to ensure accurate information is communicated and all work is completed on time, on budget, and consistently meets Waveguide’s standards of quality. Remote / home-based work is anticipated as the primary workplace assuming the candidate meets the minimum home-office requirements. Daily responsibilities will include the following:

Job Responsibilities

• Act as program manager responsible for coordinating Waveguide’s multidisciplinary technology consulting services across multiple projects and accounts
• 10-20% travel anticipated
• Monitor and track progress reporting up to a Principal of the company. This will typically include compiling reports with multi-project analysis, updated forecasts and burn rates, updated schedule(s), etc.
• Ensure internal processes are followed
• Assist with client billing and project revenue forecasting
• Drive internal teams to meet internal and external deadlines
• Provide regular project updates and reporting to owner. This may include running open issues and action items lists, hourly fee consumption reports, etc.
• Take ownership of projects and the processes. Challenge ideas and find ways to improve work products and processes.
• Representing Waveguide at project meetings
• Create and manage project schedules identifying project deliverables and communicate schedules to design team to clarify design milestones
• Coordinate project requirements with internal and external teams
• Assist the project team with project delivery, including project set up, meeting preparation and participation, report writing, and general coordination
• Build relationships that empower clients. Be responsive to client needs.
• Pursue ongoing professional growth and development of project management skills.
• Assist and contribute to the Waveguide community.
• Job Qualifications
• Minimum 6 years of relevant professional experience managing professional AV/IT projects, preferably as an independent consultant.
• Four-year or higher degree in a relevant technical field (BSCM)
• PMI certified Project Management Professional (PMP).
• In addition, project experience with a $2 to $5 million AV budget, experience with multi-year deployments, and international project experience is desired.
• Strong understanding of commercial/institutional design and construction concepts, applications and operations
• Understanding of commercial low voltage technology systems, applications and operations
• Excellent verbal and written communication skills
• Strong computer skills with proficiency in all MS Office application
• Suitable environment for audio and video calls